Order Processing
- Processing Time: Orders are typically processed within 2 business days of receipt.
- Order Confirmation: You will receive an order confirmation email once your order has been placed.
Shipping Methods and Costs
- Shipping Options: We will select the most suitable courier service for your order based on factors such as destination, weight, and delivery time requirements.
Shipping Destinations
- Shipping Areas: We currently ship to Thailand, Malaysia and Phillippines.
- International Shipping: For international orders, please note that customs duties and taxes may apply. These charges are the customer’s responsibility.
Delivery Times
- Estimated Delivery: Estimated delivery times vary depending on the shipping method and destination. An estimated delivery date is from 3-6 days
- Shipping Delays: Please note that shipping delays may occur due to unforeseen circumstances, such as inclement weather or holidays.
Order Tracking
- Tracking Information: Once your order has shipped, you will receive a tracking number. You can use this number to track the status of your shipment on our website or the carrier’s website.
Lost or Damaged Packages
- Claims: If your package is lost or damaged upon arrival, please contact our customer support team within 3 days of the expected delivery date. We will assist you in filing a claim with the carrier.
Contact Information
- Customer Support: If you have any questions about our shipping policy or your order, please contact our customer support team at keattisak80@gmail.com or psengineering15@gmail.com